Can someone send me a driver for SB322QK bmiipx 31.5 monitor

menchi
menchi Member Posts: 6 New User
edited March 12 in Monitors

Hello can someone send me a driver for windows 11

Acer SB322QK bmiipx 31.5

cant find it on the website

[Edited the thread to add model number to the title]

Answers

  • Kernel_Gaming
    Kernel_Gaming Member Posts: 4 New User
    edited March 12

    To locate what you are looking for, you will need the following information from your display: the SNID or serial number. Otherwise, you may need to email customer support multiple times. I cannot recommend this process; if you are fortunate, it might take less time for you, but in my case, it took over two months.


    Locating your Acer SNID or Serial Number

  • billsey
    billsey ACE Posts: 35,970 Trailblazer

    No need for a S/N or SNID. There isn't a driver needed for the monitor, just for your GPU.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • menchi
    menchi Member Posts: 6 New User

    ya there should be a driver.. manual all that stuff there only a store page and it got none of it

  • billsey
    billsey ACE Posts: 35,970 Trailblazer

    As I said, there is no need for a driver. These monitors are plug and play, the supported resolutions and frequencies are passed from the monitor to the GPU via whichever port you are using.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • menchi
    menchi Member Posts: 6 New User
    edited March 16

    Ok let me be specific I would like acer support to send me a copy of the manual and driver/color profile for this monitor or a link to this monitor's support page please.

  • billsey
    billsey ACE Posts: 35,970 Trailblazer

    Then you should likely contact Acer support. They will direct you to their support pages to access the user manual and will tell you there are no drivers needed to use the monitor. We are all just other Acer users, the only Acer employees that access the community forums are the moderators, and they are mostly involved in removing spam messages and dealing with users who violate community guidelines. The support page for your model isn't available to me, since the SB322QK isn't available in the US as far as I can tell.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • menchi
    menchi Member Posts: 6 New User

    Ya its weird it's only being sold by acer on there official Amazon store front. But ya its a NA model with the right power plug. If I had a support email id use it. I really don't want to sit on hold with a 1-800 number that probably won't be of help anyways.

  • billsey
    billsey ACE Posts: 35,970 Trailblazer

    Yeah, now that I go through that search I can see the model as available in the US. I've asked the moderators if they have any more info on why it's not showing up on the support site. When I need to use Acer support I usually just use the chat, it's faster than anything else I've tried…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • William-Acer
    William-Acer Administrator Posts: 65 Community Administrator

    Hello @menchi,

    I apologize for any inconvenience this may have caused you. Please check your private messages so I can assist with this issue.

    William-Acer

  • menchi
    menchi Member Posts: 6 New User

    Ya I sent you the info some time ago