Black screen in Win 11. Keyboard light was on but the screen is black in Aspire 5.

Faisu
Faisu Member Posts: 1 Newbie
edited 4:29AM in Aspire Laptops

A few hours ago when i turned on the power button, The keyboard light was on but the screen is black.

I saw some videos in YouTube like ( power off completely and on again but still showing black screen ( Acer- intel core i5 Aspire 5 )

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 15,630 Trailblazer
    edited 4:29AM

    Disconnect the power adapter, there is a small pinhole in the back of your laptop (with a battery sign), stick a pin in that hole till you feel it click (micro switch), keep pressing the pin for a few seconds. This will reset the battery. Check the condition of your battery if more than 5 years old it may be depleted.

  • Diya1811
    Diya1811 Ally Posts: 416

    Disconnect the power adapter and remove the battery (if possible). Press and hold the power button for about 30 seconds. After this, reconnect the battery and power adapter, and try turning on the laptop again. Connect your laptop to an external monitor using an HDMI or VGA cable. If the external monitor displays correctly, the issue might be with your laptop's screen or its connections.

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