The touchpad,keyboard and usb port of my Acer aspire v15 nitro stop working

Marie97
Marie97 Member Posts: 1 New User

Tho the power button is okay, I can still turn it on but I can't enter the log in because my keyboard and touchpad suddenly stop working but when I try go to the bios the keyboard are okay. I don't know what's the problem

Answers

  • Sharanji
    Sharanji ACE Posts: 4,597 Pathfinder

    @Marie97

    Try a power reset. To reset your Acer laptop using the battery reset pinhole, first ensure the laptop is turned off and unplugged from the AC adapter. Locate the battery reset pinhole on the bottom of your laptop, usually marked with a battery icon. Using a small paperclip or a similar object, press and hold the reset button inside the pinhole for about 5 seconds. After releasing the button, wait for approximately 5 minutes before plugging in the AC adapter and powering on your laptop.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • Axxo
    Axxo Member, Ally Posts: 1,321

    Restart your computer - Restarting your system may help your touchpad start responding again. Reset BIOS or UEFI to default settings - Some systems have touchpad settings in the BIOS/UEFI. Reinstall touchpad drivers - Missing or incorrect drivers may cause your touchpad to not work properly.

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