My Acer Nitro V15 keep freezes, and showing a blue screen errors? Seeking Warranty service

lebao
lebao Member Posts: 2 New User
edited March 5 in Nitro Gaming

My Acer Nitro V15 often freezes, and recently it has also been showing a blue screen error. I have tried every possible solution, such as reinstalling the drivers, reinstalling Windows, and enabling NitroSense while gaming, but the blue screen and freezing issues still occur. I’ve had the laptop for more than 6 months, and the freezing issue started appearing from the 2nd month after I bought it. Then, it stopped for a month, and for about 4 months, the laptop worked fine. However, recently, the freezing and blue screen errors have returned, even though I am only playing light games like FO4 and Valorant. I used to play GTA5, and the errors only occurred in the initial stages of playing GTA5, but after 4 months, it ran perfectly fine. I want to request a warranty service for my laptop.

Answers

  • lebao
    lebao Member Posts: 2 New User

    Please help me

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,862 Pathfinder

    @lebao

    You can contact the retailer or local Acer for warranty.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!