Acer TravelMate TMP253-E-10058G75Maks – Black Screen on Startup and unable to Access BIOS

mitko9670
mitko9670 Member Posts: 2 New User
edited March 5 in TravelMate and Extensa

Hello,

I have an Acer TravelMate P253 laptop, and when I turn it on, it displays a completely black screen. The fan is spinning, and the power button light is on, as well as the lights for the hard drive and battery.

Here’s what I’ve tried so far:

  • Unplugging the charger, holding the power button, and turning it back on.
  • Removing the RAM, hard drive, and BIOS battery.
  • Testing with an external monitor – no success.
  • Using a screen from another Acer laptop – still no display.
  • Changing the processor – no effect.
  • Trying different key combinations: Win + Ctrl + Shift + B, Fn + F5, Fn + F6, Fn + F8, Win + B – nothing worked.
  • Testing the RAM, hard drive, and processor on another working laptop – all components work fine.
  • Waiting for an hour after turning it on – the screen remains black, and there are no Windows startup sounds.
  • Connecting an external keyboard – it doesn’t light up, as if the laptop is stuck before even loading the BIOS.

It seems like the laptop is completely unresponsive beyond powering on. Any ideas on what else I could try?

[Edited the thread to add model name to the title]

Answers

  • billsey
    billsey ACE Posts: 35,659 Trailblazer

    Which P253 model do you have? Your full model number is usually on the same sticker as your serial number, it should look something like TMP253-xxx-xxxx. You might have a broken motherboard or just a corrupted BIOS…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • mitko9670
    mitko9670 Member Posts: 2 New User

    TMP253-E-10058G75Maks

    If the BIOS is corrupted, is there any way to fix it? I saw that people do it with a USB flash drive, but I can't find the BIOS for it on Acer's website.

  • billsey
    billsey ACE Posts: 35,659 Trailblazer

    It's not likely to be cost effective to try and fix it, with either a BIOS flash or motherboard replacement. It looks like the TravelMate P253-E models came out in 2012 for the Christmas season. Acer will have removed all support files sometime around when W8 went out of support, since those models shipped with Windows 7 and were upgraded to Windows 8 with a BIOS update. A technician could do a BIOS reflash using a chip programmer, but that is going to cost more than the laptop is worth…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.