Acer predator helios neo 16 thunderbolt issue when connecting to an external monitor.

User2
User2 Member Posts: 6

Tinkerer

edited 12:14AM in Predator Laptops

i am having problem with my acer predator helios neo 16 i7 varient when connecting to an external monitor. If my both thunderbolt ports are occupied my monitor doesn't disconnect but if my only 1 thunderbolt port is in use it connects then disconnects again and again please help thank you.

[Edited the thread to add issue detail]

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