Aspire 7 a715-51g-No blue light or orange light turn.

Tito4499
Tito4499 Member Posts: 10

Tinkerer

edited 2:29PM in Aspire Laptops

Hello, I am facing an issue on my acer aspire a715-51g. No battery or charger lights are working on my laptop whether blue or orange whether I am connecting the charger or not. Plz can someone help me?????

[Edited the thread to add model name and issue detail to the title]

Answers

  • Sharanji
    Sharanji ACE Posts: 4,492 Pathfinder
    edited 3:05PM

    @Tito4499

    The fact that neither the battery nor charger lights are working, regardless of whether the charger is connected, suggests a few potential problems. First, there could be an issue with the power adapter or cable, which might be faulty and not supplying power to the laptop.


    Lets try a power reset. To reset your Acer laptop using the battery reset pinhole, first ensure the laptop is turned off and unplugged from the AC adapter. Locate the battery reset pinhole on the bottom of your laptop, usually marked with a battery icon. Using a small paperclip or a similar object, press and hold the reset button inside the pinhole for about 5 seconds. After releasing the button, wait for approximately 5 minutes before plugging in the AC adapter and powering on your laptop. This process temporarily disconnects and reconnects the internal battery, which can help resolve power and battery-related issues.

    If the problem persists, contacting Acer support for further assistance is recommended. Acer Support

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • Tito4499
    Tito4499 Member Posts: 10

    Tinkerer

    Well, before I try this method, I guess you misunderstood me because the charger is working properly but just the lights are not working. Here is a screenshot of my battery level while connecting the charger.

  • Tito4499
    Tito4499 Member Posts: 10

    Tinkerer

    Anyways I tired this method of battery reset but still lights not working

  • Sharanji
    Sharanji ACE Posts: 4,492 Pathfinder

    There could be an issue with the power adapter or cable, which might be faulty and not supplying power to the laptop. Please try using a different wall outlet or different charging adapter.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊