Acer predator helios neo 16 battery drain

Bhavesh12
Bhavesh12 Member Posts: 6 New User

Acer advertised that this laptop can run 6-8 hours.... But I it's less than a year and I'm facing battery draining issue. I can't even work 2 hours on it without charging it again. I have the i5 varient. I done everything... Using it on eco...less than 50 percent brightness... Using igpu...but still I doesn't helping. What should I do

Answers

  • Sharanji
    Sharanji ACE Posts: 4,484 Pathfinder

    @Bhavesh12

    Here are a few steps you can try to improve your laptop's battery life:

    Battery Reset: Shut down your laptop, unplug the charger, and locate the battery reset pinhole on the bottom of the laptop. Insert a paperclip into the pinhole and hold it for about 10-15 seconds. Then, plug the charger back in and wait for the battery charge LED to turn from orange to blue before unplugging the charger and trying to power on the laptop again.

    Update Drivers: Ensure that your graphics and battery drivers are up to date. You can do this through Device Manager by right-clicking on the drivers and selecting "Update driver".

    Check for Background Processes: Open Task Manager (Ctrl + Shift + Esc) and check for any unnecessary background processes that might be draining your battery. End tasks that are not needed.

    Power Settings: Go to Control Panel > Power Options and select a power plan that prioritizes battery life, such as "Power Saver".

    Battery Report: Generate a battery report to check the health of your battery. Open Command Prompt and type powercfg /batteryreport /output %USERPROFILE%\Desktop\battery_report.html. This will create a report on your desktop that you can review for any issues.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • Bhavesh12
    Bhavesh12 Member Posts: 6 New User

    I checked the command prompt .... The cycle count was 592... And the battery full charge capacity was 74 whr....is it good ?? Cuz it's been a year...and I'm facing the issue.

  • Sharanji
    Sharanji ACE Posts: 4,484 Pathfinder

    @Bhavesh12

    A cycle count of 592 is relatively high for a laptop battery, as lithium-ion batteries typically have an optimal cycle life of 300 to 500 cycles. At this point, it's normal for the battery's capacity to decrease. A full charge capacity of 74% indicates that your battery has lost some of its original capacity, which is expected with higher cycle counts.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • Bhavesh12
    Bhavesh12 Member Posts: 6 New User

    @sharanji what should I do in this situation??

  • Sharanji
    Sharanji ACE Posts: 4,484 Pathfinder

    @Bhavesh12

    If you're experiencing significant battery life issues, it might be time to consider replacing the battery. 

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • Bhavesh12
    Bhavesh12 Member Posts: 6 New User

    Ok thanks man...have a good life

  • Sharanji
    Sharanji ACE Posts: 4,484 Pathfinder

    @Bhavesh12

    You're welcome, Bhavesh. If your model is Predator PHN16-71. You can get any of the recommended battery listed below for this model. You may search for the part number online or contact an Acer service center in your location.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊