Nitro V15 ANV15-41-R51M doesnt turn on without the charger

chebupel510
chebupel510 Member Posts: 1 Newbie

My problem is that the laptop does not turn on without the charger plugged in, and the battery is fully functional and charged. Without the charger plugged in, there is no response to pressing the power button. Is this an issue with windows or the laptop? How do I fix that?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,475 Pathfinder

    @chebupel510

    Here are a few steps you can try to troubleshoot this problem.

    Battery Reset: Shut down your laptop, unplug the charger, and locate the battery reset pinhole on the bottom of the laptop. Insert a paperclip into the pinhole and hold it for about 10-15 seconds. Then, plug the charger back in and wait for the battery charge LED to turn from orange to blue before unplugging the charger and trying to power on the laptop again.
    Update Battery Driver: Open Device Manager, expand the "Batteries" section, right-click on your battery driver, and select "Update driver." Choose "Search automatically for updated driver software" and follow the prompts.
    Check Power Settings: Ensure that your power settings are not preventing the laptop from turning on without the charger. Go to Control Panel > Power Options and check your settings.

    If the issue persists, it might be a hardware problem. Contact Acer customer support for further assistance.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊