Acer SW5-014 tablet performance issues after BIOS update, Wifi not working, ACPI BIOS error

sohvijka
sohvijka Member Posts: 3 New User

Hello,

The backstory (maybe some info could be useful):
Recently I noticed that my ACER tablet wasn't very effective and was running kinda slow. I tried everything to make it faster, but nothing has worked. I thought that maybe installing a lighter OS would solve the problem.
Sadly, when partitioning, I formatted the EFI partition and I couldn't get any OS I tried installing to boot right. I decided that was the time to go back to Windows 10, and it actually restored my EFI partition, which was great for me.

In the meantime I updated BIOS from v1.09 to v.1.10, but I had to get the update file from a forum outside of the ACER website (because on producent's site BIOS update couldn't be downloaded)

What's the actual problem:
I noticed performance issues just as bad as they were earlier, and so I decided to try to install Alpine Linux, but this time without formatting EFI partition. All went good, but I encountered a problem - WLAN didn't work! I noticed earlier that for some reason Windows couldn't connect to any Wi-Fi, but appearently updating BIOS must've broken my Wi-Fi drivers. I tried diagnosing the issue on Live Alpine USB (Windows was gone at the time) but I couldn't do anything.
Now I've found WLAN drivers on the website, but Windows cannot be installed. When I try to install it from Live USB Stick, it shows me a bluescreen with info about ACPI BIOS Error.

At this point, the best solution I can come up with is to reset my BIOS to factory settings as well as all my drivers. I tried to "Load Setup Defaults" in BIOS, but I couldn't find a way to install the drivers, as well as diagnosing the issue with ACPI.

Btw I'd apprecieate a fast answer as to how do I fix this tablet.
The best way would be to not open the hardware, but to do something with the software. I am not scared of removing everything on this device, I just want it to work again with all of its components, especially Wi-Fi

Answers

  • StevenGen
    StevenGen ACE Posts: 13,420 Trailblazer
    edited February 25

    The Aspire SW5-014 with the Intel Atom® x5-Z8300 Processor / Intel® HD Graphics 200MHz -500MHz and its max 2GB LPDDR3L On-Board type ram and its On-board 32GB flash eMMC drive is a ridiculously slow and unusable in today’s Win-10 Home OS environment, as you won’t be able to use the Aspire SW5-014 except as a paper weight, as it won’t run all the current win-10 updates February 11, 2025—KB5051974 (OS Builds 19044.5487 and 19045.5487) update.

    I’ve got a similar laptop the Aspire ONE HAPPY2 with the Intel Atom N570 / 1.66 GHz / 200MHz graphics / 2GB DDR3-1333MHz with a 256GB Samsung 850 EVO 2.5” SSD drive which I’ve tried to run Win-10 Home and it was slower than a snail 😁 and its also in the same league as your Aspire SW5-014 (maybe yours is a bit quicker) and all I’m using this 10.1" laptop for is a paper weight. To get this tablet operational you need the oem Acer OS which was Win-10 Basic for your Aspire SW5-014, if you can still get an .ISO file of this version, as it’s a basic windows OS.

    Note: if you insist on installing Win-10 Home, do a Rufus 4.5 bootable USB and follow their guide, you also need to download the Win-10 Home .ISO file from Microsoft, so try to do a bootable USB like that and in the Aspire SW5-014 bios set the Boot Priority Order to boot from the USB, as that should get the Win-10 installation started. For all Aspire SW5-014 drivers visit HelpDrivers as they have 11 files available including bios version 1.10 if that is not the bios that you have for your tablet. Good luck and hope this helps you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • sohvijka
    sohvijka Member Posts: 3 New User

    Ok, so I won't be able to run Windows 10 efficiently, I understand.
    For now, my WLAN drivers are broken, I cannot update them (because I uninstalled Windows from the laptop) and I think it's basically useless at this point.
    Thanks for the info!

  • billsey
    billsey ACE Posts: 35,592 Trailblazer

    You should be able to use a flash drive and OTG cable to install the drivers.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • sohvijka
    sohvijka Member Posts: 3 New User

    I mean yeah, but how am I supposed to install them, when I don't have Windows, and the drivers are of EXE extension?

  • billsey
    billsey ACE Posts: 35,592 Trailblazer

    Drivers from Acer are only for the OS that was released with the system. If you are running a different OS then you need drivers specific to that OS. Those are typically provided by the OS developers.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.