New Aspire 15.6" laptop, power input is loose, get no connection

gb3kudzu

New Aspire 15.6" laptop, power input is loose, get no connection. Suggestions?

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

sri369

If it is under warranty, take it to warranty center.

gb3kudzu

Oops, never mind. Found port that fits — on other edge of laptop. Sorry!

Sharanji

@gb3kudzu

Here are a few suggestions to help you address this issue:

Check the Power Adapter:
Ensure that the power adapter is securely plugged into the laptop and the wall outlet. Try using a different power adapter if you have one available to see if the issue persists.

Inspect the Power Port:
Look inside the power port on your laptop to see if there is any visible damage or debris. Sometimes, a bent pin or foreign object can cause a loose connection.If you notice any bent pins, you might be able to gently straighten them with a small tool, but be very careful to avoid causing further damage.

Temporary Fix:
You can try wrapping a small piece of electrical tape around the barrel of the power plug to create a tighter fit1. This is a temporary solution and should be done cautiously.

If the above steps don't resolve the issue, it might be best to contact Acer support or take your laptop to a professional repair service. The power port may need to be repaired or replaced.

sri369

https://community.acer.com/en/discussion/comment/1327967#Comment_1327967

Lol… plugging into non power port..!!!

Sharanji

@sri369

No worries at all! I'm glad you found the correct port. If you have any other questions or need further assistance, feel free to ask. Enjoy using your new laptop! 😊