A515-57G-7228 does not boot anymore when the power button is pressed.

DeeTee14
DeeTee14 Member Posts: 2 New User
edited February 19 in Aspire Laptops

Two months old Acer A515-57G-7228 laptop does not boot anymore when the power button is pressed.

I have even plugged in the power cord and nothing happens. Has anyone encountered this issue previously please? Now I am unable to study for my exams.

[Edited the thread to add issue detail]

Best Answer

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,364 Trailblazer
    Answer ✓

    Hi @DeeTee14 first of all, perform a reset and check if it is solved. I am leaving you a screenshot of the service manual so that you know the procedure, let me know, hold down the button with a thin wire for a few seconds, wait and repeat the process, check if with the power supply the LEDs now light up and the equipment can be turned on:

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,364 Trailblazer
    Answer ✓

    Hi @DeeTee14 first of all, perform a reset and check if it is solved. I am leaving you a screenshot of the service manual so that you know the procedure, let me know, hold down the button with a thin wire for a few seconds, wait and repeat the process, check if with the power supply the LEDs now light up and the equipment can be turned on:

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)
  • DeeTee14
    DeeTee14 Member Posts: 2 New User

    Oh my good ness! Thank you soooooooooo much! That worked.

  • I'm glad, please mark my answer as a solution, this will help other users.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)
  • Axxo
    Axxo Member, Ally Posts: 1,242

    Also please check below troubleshooting steps:-

    https://www.lifewire.com/fix-acer-laptop-that-will-not-turn-on-5222644#:~:text=There%20are%20many%20reasons%20why,A%20hardware%20failure.