Warranty issues for ACTab-having problems with Acer accepting the warranty for my ACTab.

NicoMatthews1987
NicoMatthews1987 Member Posts: 2 New User
edited February 17 in Tablets

I am having problems with Acer accepting the warranty for my ACTab. Basically, saying they can't accept the serial number despite having multiple emails with them. Does anyone have a solution or some advice please? Thanks!

[Edited the topic title to include the topic issue.]

Best Answer

  • billsey
    billsey ACE Posts: 35,476 Trailblazer
    Answer ✓

    Remember that some ACTab models were special designs done for specific vendors. In those cases the vendors are who you go to for warranty service. Which model do you have? Did it come from Curry's?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • Diya1811
    Diya1811 Ally Posts: 379

    @NicoMatthews1987

    Ensure that the serial number you're entering is correct and matches exactly with what's on your device. Sometimes, even a small typo can cause issues. Additionally, review the warranty terms and conditions to ensure your device is still under warranty.

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful

  • Diya1811
    Diya1811 Ally Posts: 379

    @NicoMatthews1987

    To check the warranty status of your laptop, visit the Acer support website and select your country where you registered your device. Click on "Warranty" and then "Warranty Checker." Enter your laptop's serial number (not the SNID), which can be found on the back of your laptop. Here is the link to the Acer support website:

    You can check the status of your warranty in Warranty Inquiry or Drivers and Manuals.

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful

  • billsey
    billsey ACE Posts: 35,476 Trailblazer
    Answer ✓

    Remember that some ACTab models were special designs done for specific vendors. In those cases the vendors are who you go to for warranty service. Which model do you have? Did it come from Curry's?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • NicoMatthews1987
    NicoMatthews1987 Member Posts: 2 New User

    Yes I got it from Currys. Thanks for answering

  • billsey
    billsey ACE Posts: 35,476 Trailblazer

    Get in touch with Curry's then and see what they say. They should be doing all the warranty handling for you.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.