SpatialLabs Eye-Tracking Disables Itself when Viewing Static Images

FatherCreamy
FatherCreamy Member Posts: 27 Enthusiast WiFi Icon

Problem: When no motion is happening on the monitor (in my case a ConceptD SpatialLabs Laptop), the eye-tracking stops working. This happens with both SpatialLabs Player and SpatialLabs Go when viewing static images including when a video is paused. Doing something like moving the mouse reactivates the eye-tracking.

Is there a fix for this?