Laptop won't turn on after Insurance repair, charging light dims and device shuts off

FenCren
FenCren Member Posts: 1 New User
edited 1:30PM in Chromebooks

I sent it to my insurance company to have the loose power area fixed because it was loose, but when I received my device back, it worked for 1 day, and then it would not turn back on. When I plug in my charger, the charging light does light up but then the light starts to dim and then a completely shuts off. What can I do to fix this?

[Edited the thread to add issue detail to the title]

Answers

  • billsey
    billsey ACE Posts: 35,365 Trailblazer

    Contact them again and have them fix the failed repair. It sounds like they didn't solder the new part in correctly.

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