Acer Swift Go 14 SFG14-73-54FS black screening problem and loud fan noise

tashohagan
tashohagan Member Posts: 1 New User

I have a problem with my Acer Swift Go 14 (SFG14-73-54FS)

It has black screened randomly and will not load. It will turn on and take a charge, the indicator lights and backlight on the keyboard come on but the screen remains black, won't even turn on to the boot up screen, just black.

The fan is also incredibly loud all of a sudden.

Any help or advice would be appreciated.

Answers

  • billsey
    billsey ACE Posts: 35,309 Trailblazer

    That sounds like a BIOS issue… Normally the fans are spun up during the very first part of POST, then drop in speed to maintain temperatures as the system comes online. If the BIOS load crashes you could see those symptoms. Since your system is as new as it is, either swap it out with your vendor or start a ticket with Acer for warranty repair.

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  • Axxo
    Axxo Member, Ally Posts: 1,131

    Does it happen when shifting the screen position, open or closed? If so it might be an issue with the cable that runs between the motherboard and display. If it's not a cable issue it might be a battery problem.