Smartphone Connection issue new nitro v16. Only charges, not recognized for media transfer.

ShakirAR
ShakirAR Member Posts: 2 New User
edited January 26 in Nitro Gaming

I have a new nitro v16.When I connect my smartphone it only charges, not recognised for media transfer.

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,873 Trailblazer

    Make sure that you first log into your smartphone and enable file transfer to your laptop, as that has to be done before the smartphone can be acceded. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • ShakirAR
    ShakirAR Member Posts: 2 New User

    When I try to connect my phone to my laptop, the phone charges but is not recognized as a media device and does not appear in 'This PC.' I tried connecting another phone, but the same issue occurred. To check the cable, I connected my phone to another laptop, and it is working for media transfer.