ANV15-51, screen goes black while gaming.

WijdanHaider
WijdanHaider Member Posts: 8

Tinkerer

I don't know what's causing this, but one the screen started going black randomly while gaming. The temps of CPU and GPU are under 70 C. I have tried updating the drivers, turning off Game Mode from the settings, yet nothing works.

Any suggestions on how to fix this.

Answers

  • depew49
    depew49 Member Posts: 1 New User

    Hello,

    The issue of your screen randomly going black while gaming, despite seemingly normal temperatures, can be frustrating. Here's a breakdown of potential causes and troubleshooting steps:

    1. Power Supply Issues:

    Insufficient Power: Even if your CPU and GPU temps are fine, a weak or failing power supply can't deliver consistent power under heavy gaming loads. This can cause sudden blackouts or system instability.
    Check Power Supply Wattage: Ensure your PSU has enough wattage to handle your system's components, especially the GPU.  
    Test with Another PSU: If possible, try using a known-good PSU to rule out this possibility.
     
    2. Overclocking (If Applicable):

    CPU/GPU Overclocking: If you've overclocked your CPU or GPU, the instability could be due to excessive overclocking.
    Reduce Overclocking Settings: Try lowering overclocking voltages and frequencies gradually to find a stable configuration.
    3. Display Driver Issues:

    Corrupted Drivers: Even with updated drivers, corruption can occur.
    Clean Driver Install: Use a tool like DDU (Display Driver Uninstaller) to completely remove existing drivers before reinstalling the latest version from the manufacturer's website (NVIDIA, AMD, or Intel).  
     
    4. Hardware Compatibility:

    RAM Issues: Faulty RAM modules can cause system instability, including black screens.
    Test RAM: Run memory diagnostic tests (Windows Memory Diagnostic or third-party tools like MemTest86) to check for errors.  
     
    Loose Connections: Ensure all connections (GPU, RAM, power cables) are securely seated in their respective slots.
    5. Background Interference:

    Conflicting Software: Some background applications can interfere with gaming performance.
    Clean Boot: Perform a clean boot to start Windows with minimal services and startup programs. This helps isolate any software conflicts.  
     
    6. Game-Specific Issues:

    Game Settings: Try lowering in-game graphics settings (resolution, textures, anti-aliasing) to reduce the load on your system.  
    Game Updates/Reinstalls: Ensure the game is updated to the latest version and that the game files are not corrupted.
    7. Monitor Issues:

    Monitor Settings: Check your monitor's refresh rate and resolution settings. Incorrect settings can sometimes cause display problems.
    Cable Issues: Try a different display cable (HDMI, DisplayPort) to rule out cable problems.
    If the problem persists:

    Check Event Viewer: Look for any error messages related to display drivers or system crashes in the Windows Event Viewer.
    Stress Test: Run a stress test (like FurMark or Prime95) to monitor system stability under heavy load.  
    Important Notes:

    Monitor Temperatures: While CPU and GPU temps are important, also monitor your VRM (voltage regulator module) temperatures on your motherboard. High VRM temps can also cause instability.
    System Specs: Providing your system specifications (CPU, GPU, RAM, motherboard, PSU) can help in more specific troubleshooting.
    If you've tried these steps and are still experiencing issues, it might be necessary to seek professional assistance from a qualified technician.

    Best Regards
    Official Site