Acer SA222Q E monitor, speakers not producing sound even thought output is recognized

Neil05
Neil05 Member Posts: 3 New User
edited January 24 in Monitors

my SA222Q E only have a slot for AC power, HDMI, and VGA. there was no sound settings on my monitor settings. I already check if I correctly select the output device and check and test the volume, I can see that while testing the volume it can recognize the sound, but the speaker won't produce the sound. the monitor has 2 speaker on it, it was base on the details when I search the SNID of my monitor on the ACER website.

Answers

  • billsey
    billsey ACE Posts: 35,601 Trailblazer

    Likely the version of SA222QE you have doesn't have speaker. We can potentially look it up for you if you give us the first ten digits of the S/N, only the first ten.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Neil05
    Neil05 Member Posts: 3 New User
    edited January 24

    Thank you for the response sir, this is the the S/N of my monitor

    MMTX5SP003XXXX

    [Edited the thread to hide sensitive information]

  • billsey
    billsey ACE Posts: 35,601 Trailblazer

    The MM.TX5SP.003 SKU looks like it's not available in my locale, so I can't verify that it doesn't have speakers. Since it doesn't have audio jacks, I believe we can assume it also doesn't have speakers. It would have both audio in and audio out jacks if it did.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Neil05
    Neil05 Member Posts: 3 New User

    When go to Acer website, I search the MM.TX5SP.003

    https://www.acer.com/ph-en/support/product-support/SA222QE/MM.TX5SP.003/downloads

    hope you can access the link.

  • billsey
    billsey ACE Posts: 35,601 Trailblazer

    Yes, I can follow the link you provide to your local site and see the same thing you can see. When I go to my sources for detailed specifications and parts, it's not for your locale, so I can't access those for your specific model. I did though find a site offering your model for sale, and it shows "No Speakers", so that explains why you can't get sound from it.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.