Flickering lines on screen after opening helios 300 PH315-54 laptop. Could it be a connector issue?

Xperiame
Xperiame Member Posts: 1 New User
edited 4:30AM in Predator Laptops

So after opening my laptop it started having flickering lines on the bottom part of the screen, on the homescreen, any application I opened and on the bios as well. The graphicss drivers are up to date, I've also tried to restart the graphics card but the lines are still there. Would like to know if this could be a connector problem and would I need to being it to a repair center? Thank you!

[Edited the thread to add issue detail to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,751 Trailblazer

    Hi, connect an external monitor or TV to the laptop HDMI port and see if the picture quality is good. If OK, it may be a bad eDP-LCD cable/connector.

  • Axxo
    Axxo Member, Ally Posts: 1,028

    There may be several reasons for your laptop screen flickering: Loose or damaged cable connection: A faulty cable connecting the screen to the motherboard may cause flickering.
    Outdated or incompatible drivers: If your computer’s display drivers are outdated or incompatible, it may lead to screen flickering issues.
    Faulty screen or hardware: A faulty screen or internal hardware component can also cause flickering.
    Overheating: Overheating the laptop can cause the screen flickering issue.
    Software issues: Some software or apps may cause some problems, leading to screen flickering.
    Incorrect refresh rate: An incorrect refresh rate setting may also result in a flickering screen issue.
    You can start by checking your HDMI, Display-Port, or USB-C cables.

    Ensure that the cables are securely connected to both the monitor and the laptop. Make sure that the cable is fully tightened and it doesn’t look
    or feel loose. This applies to all cable types, which can become loose for various reasons. Plug in your system to an external monitor to check if the issue reoccurs. If the problem does not occur on the external
    display, it may be due to a hardware issue with the laptop’s screen.

    Next is to make sure that the graphic card driver is update. Outdated drivers may cause incompatibility, leading to screen flickering problems. Regularly updating drivers ensures optimal performance and a
    flicker-free experience.Also to note overheating can cause hardware issues so, routinely check your laptop’s temperature to
    ensure it is not overheating. Make sure you clean any dust or debris from the vents and fans to improve airflow.

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  • Diya1811
    Diya1811 Ally Posts: 271

    @Xperiame

    The flickering lines on your laptop screen after opening your laptop could indeed point to a hardware issue, particularly a loose or damaged connector inside the laptop. The issue persisting even after updating the graphics drivers and restarting the graphics card suggests it might be more than just a software glitch.

    Given that the lines appear on the home screen, applications, and even in the BIOS, it's possible that it may involve a hardware component, such as the screen connection or the display cable. It's best to take your laptop to a professional repair center for inspection and repair to ensure all internal connections are secure and identify any hardware problems

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