How get this product recognized so I can update BIOS and Drivers in Aspire 5742?

Knowle
Knowle Member Posts: 1 New User
edited 4:49AM in Aspire Laptops

Product: Acer 5742 Notebook purchased in UK from Curry's: Action-1: download and activate Number Detection Tool.

Action-2: Attempt product registration - FAILURE to recognize both PN & SN, Why?? See the following two images. Both numbers are copy & paste from Number and detection Tool so therefore - as is plainly evident - match exactly.

Question: How do I get this product recognized?

[Edited the content to hide sensitive information]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,721 Trailblazer
    edited 4:49AM

    Hi, The Acer Aspire 5742 laptop was released in late 2010, these legacy devices are no longer supported by Acer and cannot be registered anymore. No drivers or BIOS are available. You can try to install a Linux OS.