headphone mic is not installed in acer aspire a315-24p

pree
pree Member Posts: 1 Newbie

alright so i got this new acer laptop (aspire 315-24p) and i used to have an HP elitebook. the problem is, my headset mic, the external microphone realtek hd audio, is not installed on my laptop. this makes my mic really bad as im being forced to use the normal realtek mic. on my HP laptop, it has the external mic and works perfectly. but on my acer laptop, there is NO external mic installed. ive tried everything to fix it, i just need my headset mic on this laptop, ive tried installing the drivers and still it remains uninstalled

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,665 Pathfinder
    edited 3:02PM

    @pree

    After plugging your headset in, you should receive a notification to choose the output. Choose the headset. The microphone array is still there but the external mic will be used.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!