Battery compatibility issues Acer Nitro 5 an515-54-55YZ

NateGreatQC
NateGreatQC Member Posts: 5 New User

Hello,

I can't find a single battery unit to fit my nitro 5 model an515-54-55YZ, I have tried purchasing a brand new one from Walmart which is supposed to fit with my model, I have even tried entering my serial number of my specific model on Acerparts.ca and purchased a battery they said was compatible with my specific model of laptop only to find that it does not work either. Every time I unplug the charger, the laptop shuts down. I have tried everything, even a battery report that states that the system cannot recognise the battery even if it the battery icon on the far right states that it is charged 100%. None of the batteries I find online seem to fit with my model and I am very close to giving up. Any suggestions?

Answers

  • Jack22
    Jack22 ACE Posts: 4,301 Pathfinder

    @NateGreatQC

    Below is the compatible battery

    Click on 'Yes' if the comment answers your question!
  • NateGreatQC
    NateGreatQC Member Posts: 5 New User

    The ones that I've bought also said that they went to 3720mAh, I think I might just be confused on what specs to look for in a battery for my model, I'm still pretty new to this

  • NateGreatQC
    NateGreatQC Member Posts: 5 New User

    Looking back at the receipt of the newest battery I've purchased from Acerparts.ca, it seems like the battery has the same specs as the one you've listed for compatibility, I still have no idea why it doesn't want to work with my laptop

  • StevenGen
    StevenGen ACE Posts: 13,333 Trailblazer

    The battery and its Acer part number that is shown above is the correct batteery for your Nitro AN515-54 laptop. You might have other main power rail issues or battery related issues that are causing the laptop to only work when the adapter is plugged into the laptop, and one of those issues is a failed EC chip that need analyzing and replacing and and programing, as that chip governs the battery functionality of your AN515-54 laptop, which you should take your laptop to a technician near you to pinpoint and fix, as when replacing to a new battery the laptop should fire up straight away unless the new battery is low on charge, which never happens. Good luck and hope this helps you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍