Acer Nitro 5 an515-44 | No screen output after screen replacement

Telllur
Telllur Member Posts: 2 New User

So my screen broke a few days ago, and i got new one, after the replacement i turned it on and screen is black. Fans are working, keyboard leds are on.

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,673 Trailblazer

    Hi,

    We need to know the make and model number of the new panel, in the meantime have you checked the cable connection, check whether there's no damaged/bent pins.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,912 Trailblazer

    Hi @Telllur make sure the screen is compatible and the connections are correct.

    • Un saludo / All the best
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  • Telllur
    Telllur Member Posts: 2 New User

    Yeah, screen is exacly for the laptop model, connections i guess are correct because screen is powered but its black

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,912 Trailblazer

    In that case, there are two possibilities: there is a connection problem or the screen is defective.
    But one question: if you connect the computer to an external monitor, do you get an image? I assume you have verified that it is not a problem with the graphics card.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)