Monitor is broken, Will the warranty apply as it's been about 1 year and 1.5 months

Actually28
Actually28 Member Posts: 2 New User
edited January 12 in Monitors

ORIGINAL

モニターが故障しました。複数デバイスに繋いでも同じ症状なのでモニターが原因だと考えられます。ケーブルの再接続や再起動等全て試しましたが治りません。

保証書は持っているのですが購入から1年1.5ヶ月ほど経っています。保証は適用されますでしょうか?

TRANSLATED

My monitor is broken. Since the symptoms are the same even when connected to multiple devices, it is thought that the monitor is the cause. I've tried everything, including reconnecting cables and restarting, but nothing works. I have the warranty, but it's been about 1 year and 1.5 months since I purchased it. Will the warranty apply?

[Edited the content using Google translator]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,018 Trailblazer
    edited January 12

    What model do you have exactly?
    We do not know the warranty terms since Acer support is not involved in the community, access the following address (copy and paste into the browser) and go to "contact Acer"

    www.acer.com/support

    正確にはどのモデルをお持ちですか?
    Acerサポートはコミュニティに参加していないため、保証期間はわかりません。次のアドレスにアクセスし(ブラウザにコピーして貼り付け)、"Acerに問い合わせる"に進みます。

    www.acer.com/support

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