Why my acer Nitro v anv15-41 automatically shutdown?

Aryan_yuvraj
Aryan_yuvraj Member Posts: 12

Tinkerer

I bought an acer Nitro v anv15-41 ryzen 5, rtx 3050 laptop, in July 2024 and it started automatically shutdow from September - October and till now it is not fixed. Please help me.

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,918 Pathfinder

    @Aryan_yuvraj

    You can contact local Acer for warranty.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Aryan_yuvraj
    Aryan_yuvraj Member Posts: 12

    Tinkerer

    @AnhEZ28 bro I visited the service centre 2 time in 10 days but it is not getting fixed.... What should I do please help

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,918 Pathfinder

    @Aryan_yuvraj

    Does the laptop abruptly shutdown or show a blue screen before that?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Aryan_yuvraj
    Aryan_yuvraj Member Posts: 12

    Tinkerer

    Abruptly shutdown. No lag no screen blue, no freeze, nothing. Just got complete shutdown. What should I do 😭

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,918 Pathfinder

    @Aryan_yuvraj

    Try this: turn off the laptop, disconnect the charger, and hold the power button for 15 seconds.

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    Thank you and have a nice day!
  • Aryan_yuvraj
    Aryan_yuvraj Member Posts: 12

    Tinkerer

    @AnhEZ28 bro laptop gets automatically shutdown while gaming. Not regularly. Sometimes within 10 mins and sometimes after 1 or 2 hour. It is completely random

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,918 Pathfinder

    Try the method I commented on the above, it could solve the random shutdown issue.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Aryan_yuvraj
    Aryan_yuvraj Member Posts: 12

    Tinkerer

    @AnhEZ28 ok... I have to press power button while on or off laptop?

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,918 Pathfinder

    @Aryan_yuvraj

    When the laptop is off and the charger is unplugged.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Aryan_yuvraj
    Aryan_yuvraj Member Posts: 12

    Tinkerer

    @AnhEZ28 done..... Now?

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,918 Pathfinder
    edited January 11

    @Aryan_yuvraj

    You test it out to see if the random shutdown issue is gone or not.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Kushal_77
    Kushal_77 Member Posts: 2 New User

    @Aryan_yuvraj I am also facing the same issue. Any luck bro?

  • Axxo
    Axxo Member, Ally Posts: 1,405

    Randomly shutting off has the following causes: Cooling fan either dead or not working properly - just check it. Processor getting much hotter due to excessive load / traffic to run - run few software at a time and rest close it. In power section one or more SMD registers got damaged.

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  • Aryan_yuvraj
    Aryan_yuvraj Member Posts: 12

    Tinkerer

    Yeah if it is in warrenty then replace the motherboard