Why is the Camera Quality on my A315-24 so my compared to my older model E5-473?

Hwong1259
Hwong1259 Member Posts: 2 New User
edited 1:58AM in Aspire Laptops

My E5-473-338R purchased in Hong Kong in 2015 has a much better webcam than my A315-24PT-R288 purchased in the US last month. On Zoom meeting, the resolution is poor. They costed about the same, $500. Can anybody shed light on the reason why the camera quality declined so much? Or did I happen to have purchased a defective unit? I am trying to decide if I should return it or get a replacement. Appreciate any advice.

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Answers

  • Puraw
    Puraw ACE, Member Posts: 14,454 Trailblazer
    Answer ✓

    Hi, webcams on budget laptops are generally of poor quality, get a good quality USB camera ($50-100) for your meetings, you can even get a 3-D camera that works with Hello Facial Recognition.

  • Hwong1259
    Hwong1259 Member Posts: 2 New User

    Hi Puraw, thank you very much. Here’s what I don’t understand, Acer 315 has a sticker on the lower left corner of the screen stating “Full HD 1080”. But when I went into the Camera Settings, Photo Settings, the highest Photo Quality is only 0.9MP 16:9 (1280x720). Also, the highest Video Quality is only 720p 16:9 30fps. They don’t match up with FHD 1080. These numbers don’t add up. Any guess why??? Thanks.