Why is Nitrosense not working after reinstalling Acer Nitro ANV15-51, how can I fix the issue?

RaeXa
RaeXa Member Posts: 3 New User
edited January 7 in Nitro Gaming

I have to reinstall nitrosense because it was not working properly but after that i actually installed "Nitrosense Installer" instead of nitrosense app/service so it does nothing and the "nitro" key does nothing.  i tried to install it multiple times from the acer product support website but it always gives the same result.
https://www.acer.com/us-en/support/product-support/Nitro%20ANV15-51/downloads

i read some post with the same problem and it does absolutely nothing,
- uninstall using revo, and installed again, doesn't work
- "run this command: lodctr /R rerun the command if you get errors, install NitroSense by clicking on the Setup.exe file or Command file in the C:\NitroSense folder.", doesn't work
- "then in Windows Services, stop nsSvc or psSvc, right click on these 2 services and in Properties change the Startup type to Disabled." these 2 things doesnt exist in my device or i cant find it even after searching for 10minutes so i dont know what to do.
- run the setup exe as an administrator, doesn't work
- "Download Visual C++ Redistributable (2015, 2017, 2019) from Microsoft and install it. Restart your computer afterward", doesn't work

nitrosense just doesn't have exe file for some reason so i cant search the app after installation

i dont know what to do, seems like acer likes making their customer frustrated.
😐️

 

Best Answer

  • RaeXa
    RaeXa Member Posts: 3 New User
    Answer ✓

    OMG I FOUND A WAY TO FIX IT

    1. Uninstall NitroSense compeletly
    2. Go to here https://www.acer.com/us-en/support/product-support/Nitro%20ANV15-51/downloads
      scroll down on application and download nitrosense ver. 4.5.959 (old one),
    3. Extract the zip, open, click setup(with nitro icon on it) and install, finish.
    4. open UWP folder (should be below setup exe)
    5. open APPX file with random letters and numbers ( Mine is "7ccc5cee1be5470fbf4417be705645d8" )
    6. install NitroSense (finally), it will be bugged when you open it (for my case atleast)
    7. back to the website above and download later version NitroSense 4.5.975_20230809
    8. Same as before, Extract the zip, open, click setup(with nitro icon on it) and update, finish.
    9. TADA its working now, even the "Nitro" key also working as intended

    WHY THERE IS NO TUTORIAL TO DO THIS AFTER MANY YEARS DEAR GOD

Answers

  • Moustafa
    Moustafa Member Posts: 4 New User

    when you try to run it what happens?

  • RaeXa
    RaeXa Member Posts: 3 New User
    https://community.acer.com/en/discussion/comment/1318799#Comment_1318799

    Run what? Nitrosense Setup? Nitrosense installer?, nothing really, can't access anything from Nitrosense even after i follow every installation guide, horrible software

  • RaeXa
    RaeXa Member Posts: 3 New User
    Answer ✓

    OMG I FOUND A WAY TO FIX IT

    1. Uninstall NitroSense compeletly
    2. Go to here https://www.acer.com/us-en/support/product-support/Nitro%20ANV15-51/downloads
      scroll down on application and download nitrosense ver. 4.5.959 (old one),
    3. Extract the zip, open, click setup(with nitro icon on it) and install, finish.
    4. open UWP folder (should be below setup exe)
    5. open APPX file with random letters and numbers ( Mine is "7ccc5cee1be5470fbf4417be705645d8" )
    6. install NitroSense (finally), it will be bugged when you open it (for my case atleast)
    7. back to the website above and download later version NitroSense 4.5.975_20230809
    8. Same as before, Extract the zip, open, click setup(with nitro icon on it) and update, finish.
    9. TADA its working now, even the "Nitro" key also working as intended

    WHY THERE IS NO TUTORIAL TO DO THIS AFTER MANY YEARS DEAR GOD

Categories