Acer Nitro V15 won`t turn on without battery

Kokhan

I own two Acer Nitro V15 laptops, both purchased about a month ago, and I have encountered a recurring issue with turning them on. After regular use, I shut them down as usual. However, when I attempt to turn them on the next day, they do not respond unless I connect the charger.

When I press the power button, the battery indicator on the right side blinks five times, but the laptops do not start. Both devices exhibit this issue, so it seems unlikely to be related to a single faulty battery, especially as the batteries are fully charged. After several attempts, the problem eventually resolves itself, and the laptops function normally. This issue reappears sporadically, approximately every one to two weeks.

I have noticed a similar issue discussed on the community page but am unsure whether this is a manufacturer-related problem that requires me to bring both laptops to a service center, especially since both devices are affected. Additionally, I have enabled the limited battery charging feature, which caps the charge at 80%, and I wonder if this setting could be contributing to the problem.

I would appreciate any insights or solutions to address this persistent issue.

Kokhan

I found an answer regarding updating BIOS, I`ll try that, hopefully, it will fix the problem.