I have this new Laptop from the brand Acer Nitro V Gaming Laptop | Intel Core i9-13900H Processor | NVIDIA GeForce RTX 4060 Laptop GPU | 15.6" FHD IPS 144Hz Display | 16GB DDR5 | 512GB Gen 4 SSD | WiFi 6 | Backlit KB | ANV15-51-99DR with Windows 11 Home (just updated today since it came with Windows 10, I thought the problem would be solved but it is not the same either with the factory Windows or with the recently updated one) every time I play titles like Starfield, No Man's Sky, Hell Let Loose, BodyCam, Etc... it starts to heat up and after 20-50 minutes I get a blue screen, that is, it crashes.
Sometimes while I browse Google and I have more than 10 tabs open it starts to heat up and starts to lag, I don't know why, other times without heating up I am playing or browsing Google and some pages get stuck or the game closes and gives me different errors, so I have been investigating and apparently this thing has which is related to the processor and the multiple controversies of Intel regarding its new processors or at least that is what I think I am not really sure about it.
Very important is that I bought the computer last month and it arrived on December 22, 2024, so it is practically new, fresh out of its package and has all these faults, below I will leave the characteristics of the PC and the purchase link:
https://www.amazon.com/i9-13900H-Processor-GeForce-Display-ANV15-51-99DR/dp/B0D8JXHZTH/ref=sr_1_1?crid=36M9S6P3U15NI&dib=eyJ2IjoiMSJ9.QM2OQq5A-CtlRTOcgl1JwIDFh26vzUMp-xpr0PHc7U4HD_knjS4HyuUIIZix6mAevc7L7HcrEARkFqPeiH7mPFyn0W6Ky2_c8WKVPz1N0dqSRYWzgQTPut5lh-lfywGlxW_YBt70tqF0hsdT3iDmfRqZv2is4-2-lREzq8K8q5qvVC4H7ehbo9kNFggx0R8vWva8cklGgT8Ozh3R5qN7QNabrkK5nkOhu17iQP9hy7I.neeCuXRLy-uPVIeJUxK5vxXLqH4MAntXy-Ypl5PotPA&dib_tag=se&keywords=acer%2Bnitro%2Bv%2Bgaming%2Blaptop%2Bi9&qid=1736029853&sprefix=laptop%2Bacer%2Bnitro%2Bv%2Bi9%2Caps%2C240&sr=8-1&th=1
About this item
- Beyond Performance: Empower your gaming and creativity with the Nitro V 15, combining a 13th Gen Intel Core i9-13900H processor with the NVIDIA GeForce RTX 4060 Laptop GPU.
- AI-Driven Graphics: Experience lifelike visuals and unparalleled performance with the cutting-edge NVIDIA GeForce RTX 4060 laptop graphics. The integration of DLSS 3.5 technology takes your gaming to new heights, enhancing beauty, immersion, and realism. This innovative AI-powered technique elevates the quality of ray tracing, providing an even more captivating gaming experience.
- Picture-Perfect. Furiously Fast: See your digital conquests unfold in vibrant Full HD on a 15.6" screen, perfectly timed at a quick 144Hz refresh rate and a wide 16:9 aspect ratio providing 82.64% screen-to-body ratio. Now you can land those reflexive shots with pinpoint accuracy and minimal ghosting. It's like having a portal to the gaming universe right on your lap.
- Internal Specifications: 16GB DDR5 Memory (2 DDR5 Slots Total, Maximum 32GB); 512GB PCIe Gen 4 SSD (2 x PCIe M.2 Slots)
- Thunderbolt 4: With the powerful Thunderbolt 4 port, you have the trifecta of power charging and data transfer with bidirectional movement and video display in one interface.
- Stay Connected: Your gaming sanctuary is wherever you are. On the couch? Settle in with fast and stable Wi-Fi 6. Gaming Cafe? Get an edge online with Gigabit Ethernet. No matter your location, Nitro V 15 ensures you're always in the driver's seat.
- Keep Your Cool: Keep your cool amidst the fiercest gaming galaxies, thanks to Nitro V 15's innovative dual fans and effective exhaust system. As you navigate interstellar conflicts, your laptop stays serene as deep space. Its gradient design mirrors the neon hues of a futuristic cityscape, immersing you deeper into your gaming universe.
- Always Be Heard and Seen: Experience crystal clear communication with AI-powered Acer PurifiedView and PurifiedVoice noise reduction technology. You'll feel like you're in the command center of a spaceship, with pinpoint sound accuracy giving you the edge in your gaming skirmishes.
- Ports For All Your Accessories: 1 - USB Type-C Port USB 3.2 Gen 2 (up to 10 Gbps) DisplayPort over USB Type-C, Thunderbolt 4 & USB Charging, 1 - USB 3.2 Gen 1 Port (Featuring Power-off Charging), 2 - USB 3.2 Gen 1 ports, 1 - HDMI 2.1 Port with HDCP support, 1 - Headphone/Speaker/Line-out Jack, 1 - Ethernet (RJ-45), DC-in for AC adapter, 1 - Kensington Lock Slot
- The Right Fit: 14.26" W x 9.44" D x 0.93/1.06" H; 4.66 lbs.; One-Year International Travelers Limited Warranty (ITW)
You can find more details about the PC in the Amazon link I left, please if anyone knows how to solve this just let me know, I am attentive, thank you very much.
