Acer aspire tc-885 my warranty ran out and i cannot get blue tooth updates

mymya1
mymya1 Member Posts: 1 New User

i have an acer aspire tc-885 my warranty ran out and i cannot get blue tooth updates past 2019 they want over $100 for a third party to help me

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Best Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,753 Trailblazer
    edited January 4 Answer ✓

    Hi @mymya1, driver downloads are available for free from the Acer product page.
    The latest ones listed are from 2019 but Windows Update will offer you newer updates when they are available.
    Do not pay third party services to get the drivers.
    You can also ask in the community if you have a problem in this case, we will be happy to help you within our possibilities.
    This is the download page:

    Product Support - TC-885 | Acer United States

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • billsey
    billsey ACE Posts: 34,897 Trailblazer
    Answer ✓

    They shipped TC-885 models with more than one type of WLAN card, so look in Device Manager to see which you have. Both Intel and Atheros likely have newer generic drivers for your card, so try their sites for newer if Windows update doesn't offer them to you. No need to pay anyone.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,753 Trailblazer
    edited January 4 Answer ✓

    Hi @mymya1, driver downloads are available for free from the Acer product page.
    The latest ones listed are from 2019 but Windows Update will offer you newer updates when they are available.
    Do not pay third party services to get the drivers.
    You can also ask in the community if you have a problem in this case, we will be happy to help you within our possibilities.
    This is the download page:

    Product Support - TC-885 | Acer United States

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • billsey
    billsey ACE Posts: 34,897 Trailblazer
    Answer ✓

    They shipped TC-885 models with more than one type of WLAN card, so look in Device Manager to see which you have. Both Intel and Atheros likely have newer generic drivers for your card, so try their sites for newer if Windows update doesn't offer them to you. No need to pay anyone.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Axxo
    Axxo Member, Ally Posts: 955

    If you don't have any drivers after doing the above and after “DV >Show hidden devices” then look in Control Panel > Uninstall a program if the Bluetooth program is there, if its there uninstall it, if its not there, then go to the Acer Drivers & Manuals and insert your Aspire model and get the latest Win-11 BT driver from there) and install it, as doing all this will reinstate your BT driver and your BT will work.

    Note: If you see in the Acer Drivers and Manuals that your BT driver is an Intel BT then the easiest way to install the latest Intel BT drivers and all Intel drivers for your Aspire is to download the Intel® Driver & Support Assistant as after you install this official Intel scan software it will tell you and install all the latest Intel drivers compatible with your laptop that need updating which include the Bluetooth drive, graphics driver and other Intel components on your laptop.

    Good luck and I hope this helps you out, as I've used this method many times and it works 100% as there is no way that your Wi-Fi/BT card is faulty with a new or majority of older and even 10 + years old laptops, as these cards very rarely go wrong or faulty, if after you do all the above and the BT doesn’t come on or work then you have a faulty BT card.

    ——————————————————————————

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.