Why won't Acer Nitro v16 doesn't recognize USB mouses

Nerdybitz
Nerdybitz Member Posts: 2 New User

I've been trying to see with several USB mouses if they work, they don't on this laptop. (Acer Nitro v16)
All of the mouses worked on other laptops/computers.
It does register a regular USB stick without issues.

When I check "Device Manager", they pop up in the "Universal Serial Bus Controllers" with yellow warning signs.

I've also tried to uninstall them to see if that did anything, but to no avail.

Best Answer

  • Nerdybitz
    Nerdybitz Member Posts: 2 New User
    Answer ✓

    Okay I have found the solution, reinstalling the latest windows update fixed the recognition of different USB devices, so the fault laid with Windows Update initially.

Answers

  • Nerdybitz
    Nerdybitz Member Posts: 2 New User
    Answer ✓

    Okay I have found the solution, reinstalling the latest windows update fixed the recognition of different USB devices, so the fault laid with Windows Update initially.

  • Axxo
    Axxo Member, Ally Posts: 951

    Hi Nerdybitz,

    Also Try using a different USB port on your PC. If you use a USB hub between the device and the PC, make sure the hub has power. If it's still not working, try removing the USB hub and plugging the device directly into a USB port on the PC. Make sure that the cables on your device aren't damaged in any way.

    Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in.

    Try using a different USB port on your PC.

    If you use a USB hub between the device and the PC, make sure the hub has power. If it’s still not working, try removing the USB hub and plugging the device directly into a USB port on the PC.

    Make sure that the cables on your device aren't damaged in any way.

    Check any battery-powered devices to see if they are fully charged or have fresh batteries.

    Make sure there’s no dirt blocking keys or sensors.

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