Nitro v16 (ANV16-41) battery draining while pluged-in.

Hi everyone,

About a week ago, I bought a new Acer Nitro V16 laptop, and I'm experiencing a problem. I play CS2 for about 3-4 hours, and after exiting the game, I noticed that the battery level drops from around 80% to 55-60%. The laptop was in Turbo mode and was always plugged in. I do not have the option to stop charging the battery at 80% enabled.

I've read about BIOS updates (I already have version 1.09) and updating drivers through NVIDIA GeForce Experience (which I did a while ago). Now I'm worried because I still have a few days left to return the laptop. Is it possible that I have a faulty battery or a defective charger? Is this normal for this model, or should I be concerned about a 30% drop in battery level during gaming?

I thought the battery might lose a few percentage points, but not like 30%.

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sri369

Depends on your charger and game power utilization. If you have a 135W charger the drain will be more and if you have a 180W charger it would be less - just an example. Some chargers supply less power than what laptop uses when utilized at peak levels and so battery power too gets consumed to compensate for the shortfall.

shadeey

Okay, I understand, but was this charger included with the laptop or does my laptop support a 180W charger? In the laptop's description, it said 135W, if I'm not mistaken.

https://community.acer.com/en/discussion/comment/1317741#Comment_1317741

sri369

https://community.acer.com/en/discussion/comment/1317755#Comment_1317755

I wouldn't know what charger came with your laptop - check the charger for that detail. Also, the same laptop could get a lower wattage charger based on region. From my experience, in some cases, Asia Pacific regions get a lower wattage charger compared to North America.

Axxo

Did you uninstall all the bloatware and 3rd-party programs and are the background processes not exceeding 75 in Task Manager Processes?

StevenGen

https://community.acer.com/en/discussion/comment/1317755#Comment_1317755

The Nitro ANV16-41 laptops all come with a 135W adapter and the battery losing charge when gaming should not be happening, take your laptop back and get it exchanged for another laptop, as there is something wrong with this new laptops charging rail or power rail. Its allot easier to take it back to the retailer that you bought it off than waiting for Acer Tech Support to fix the laptop as it will take allot longer, as they have to analyze the laptop as this laptop has faulty charging rail and they will replace the mainboard for a new one. Good luck and hope this helps you out.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

shadeey

https://community.acer.com/en/discussion/comment/1317861#Comment_1317861

No, I haven't touched any of these. I don't know which ones they are or where to find them. Tomorrow is the last day I can return the laptop. Do you know of any video or which programs they are? Thanks

sri369

https://community.acer.com/en/discussion/comment/1317873#Comment_1317873

135W is NOT sufficient even to fully power a Nitro from 5 years ago with 10 series intel i7 and 1650 card. It needs 180W and still pulls some power from battery when used in full throttle.

sri369

Look up threads from 2-3 years ago and you'll see multiple threads on this item. I had tested this out on my Nitro 5 with both 180W charger from US and 135W charger when traveling overseas.

It it normal to use battery even when connected to power when using laptop at peak levels.

You can test this out by running a normal light weight program and see if battery level drops when connected to power.

shadeey

Okay, thank you all for the answers. So even if my laptop needs only 135W, a 180W charger should at least help a little with my problem? The retailer from whom I bought this laptop could only give me cash back and not another laptop because they don't have it in my area, so I didn't return it.

shadeey

Okay, I’ve read several other threads related to this laptop and see that many users have the same problem and are unable to fix it. Others recommended replacing the charger with a 180W or 230W one, and despite replacing the charger, the problem still persisted. It looks like I won’t be able to return my laptop anymore because it’s been more than 14 days since the purchase, and Acer is unable to help anyone who has this problem with this model. I feel disappointed

sri369

https://community.acer.com/en/discussion/comment/1318789#Comment_1318789

You cannot fix what is not broken. Your system is not broken to fix, it is just that your laptop pulls more power than the bundled 135W charger can supply when using demanding work.

You know, my Alienware came with a whopping 330W charger - that charger alone weighs over 1 kg. Carrying it around is a pain, even when i use my laptop for light weight work where it pulls only about 100W out of the rated 330W. And I cannot find a lower rated charger for this to take it around making my laptop sit like a desktop 99% of the time.

I have another laptop that came with a 140W charger but I carry a 65W charger when i take it around so the weight is lesser and the 65W is enough to power it for normal day to day tasks.

This being said, what I can suggest you is to see if your model supports 180W adapter. If it does, you could try that. 230W I am not sure for I never tried something that high.

Your laptop will pull power based on usage. For day to day use 135W should suffice. But if you are playing a particularly demanding game or running a heavy app, it would pull more power, especially if you are using both CPU and GPU, and this is where 180W helps.

Why companies provide different wattage power adapters across regions depends on many factors - including but not limited to item cost and power cost.

StevenGen

https://community.acer.com/en/discussion/comment/1319385#Comment_1319385

Hey sri369, with your "Alienware came with a whopping 330W charger" buy the SimQ 330W DC+USB C Charger as this charger is designed for gaming laptops and is only USD $118.99 and its weight: 19.8oz /570g (Main unit weight only) and this charger is designed for gaming laptops especially to charge them in their USB-C port and its allot lighter and will charge your laptop if its also a barrel plug only charge laptop.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

sri369

https://community.acer.com/en/discussion/comment/1319413#Comment_1319413

I tried using the 65W and 140W type C chargers, but unfortunately this laptop does not allow for USB type C charging - it says "you plugged in power into a port that does not accept power input".

StevenGen

https://community.acer.com/en/discussion/comment/1319415#Comment_1319415

If your Alienware 330W adapter is 1kg then the above adapter is half the weight, that is what I was implying as the above adapter also charges with a barrel plug.