Aspire E15 E5-571-59MF - SNID/Serial Number Not Recognised and seeking for Touchpad drivers

cliffp
cliffp Member Posts: 1 New User
edited January 1 in Aspire Laptops

Hi

As per the subject title. I am looking for the touchpad drivers as the left tap option has gotten somewhat unresponsive (works now & then), but can't get past the option to enter the laptop SN/SNID.

Can anyone help pls

Answers

  • JackE
    JackE ACE Posts: 45,161 Trailblazer

    Enter the model number E5-571 instead of the SNID to get to the downloads page. However, there is no specific touchpad driver available for this older model. It's usually part of the serial i/o driver functions. Intermittent behavior is almost always a touchpad connector hardware issue, not a driver issue. Probably just needs to be re-seated a few times to the mainboard to help clean the contacts. However, some disassembly is required to access the touchpad cable.

    Jack E/NJ