Veriton Win8-Boot issue, drive boots, asks for the HDD password. Password keyed in but goes in loop.

LewisD

I have been given an Acer Veriton Win 8, used as a server, for an Army Veterans Museum.

I have the Supervisor, User and HD passwords, which work okay & confirmed in Bios Security.

The drive boots, asks for the HDD password. When entered it switches the monitor off, then on and asks for the Password. After that is entered it gives a progress on the bottom of the screen saying loading automatic Default repair, then goes blank, with no further progress.

Using f10 on startup has no effect, f12 produces the warm boot option when Esc is selected then goes into the Automatic Default Repair as per the previous paragraph.

[Edited the thread to add model name and issue detail to the title]

Larryodie

Please post complete Model Number ?

billsey

Yes, there have been a lot of different Veriton models aver the years! :) Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. It sounds like you are either going to need to drop a different drive in, assuming the password is on the drive itself, or have the BIOS reflashed, if the password is in the BIOS. Likely the drive is faulty…

LewisD

Sorry for delay in replying.
Model is Veriton X2631G (VX2631G_Ec) Mfg date 2014/03/11

Bar code 41101375896

Larryodie

Do you have the correct password ??