CB315-3h-c19a-Battery issues, not holding charge very long and it takes to long time to charge

Hollie62
Hollie62 Member Posts: 1 New User
edited December 2024 in Chromebooks

Hi. My 315 battery is no longer holding a charge very long and it takes forever to charge at all. I have done battery resets, etc, and I think I need a new battery. The only problem is that I can't find a replacement that matches my Chromebook model. Could y'all help? Thanks.

[Edited the thread to add model name and issue detail to the title]

Answers

  • billsey
    billsey ACE Posts: 35,298 Trailblazer

    IIRC that model was release in the fall of 2019, so right about 5 years old. That's a little early for a battery to fail, but not out of the question. The 'takes forever to charge' though doesn't sound like the normal symptom for a bad battery. Are you using the original charger? It should be a 45W USB-C that outputs 20V@2.25A.

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