TravelMate P645 users struggling with missing drivers after OS update

travelmate2008

Hi,
Recently it got into my notice that the drivers of some of the Acer devices which are a bit older, are not available in the drivers and manuals section…..even a few months ago they were all there and one could have easily access it….but now the thing is something else, recently due to some OS change I fetched the acers official website for my notebook's drivers but surprisingly all the drivers were missin…..like Acer is such a reputed brand and I think they should keep the support of their old techs, atleast their drivers. Also, if its a bit inconvenient to maintain all data, I would suggest them to create a seperate page of EOL(End of Life) products like Lenovo, where they will provide the drivers atleast…..Also the notebook I own is one of the best pc Acer made i.e TravelMate P645.

I would request you all if you have the medium to contact and report this to Acer kindly do it, since it will be very much helpful for tech savy people like us who likes to collect and use old techs.

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AnhEZ28

@travelmate2008

What is the full model number for your P645?

You can download the drivers for P645-S on this site: https://www.helpdrivers.com/notebooks/Acer/TravelMate/TravelMate_P645-S/

travelmate2008

@AnhEZ28 , Thanks for your help, I know that there are many online websites where I can find my drivers, but still downloading driver from the official website is much safer than any other….

Also, my model name is TravelMate P645-S

I would also like to tell you that if you have any tie with Acer kindly inform them about this issue, I believe its a technical issue from there end and they will fix it if requeted….

billsey

Your TravelMate P645-S looks like it's from 2017, late in the year. It was released just about the same time Windows 10 was, coming from the factory with Windows 8.1 and with a free upgrade to Windows 10 included, or an optional downgrade to Windows 7. There still are a few Windows 10 drivers on the Acer support site, for the US at least, but Acer tends to remove online driver support some time after the shipped OS is out of support. Since even Windows 10 goes out of support this coming year, and Windows 7 or Windows 8.1 has been out of support for a long time, it's not surprising that drivers have been removed from Acer's support site. You just have to use third party sites that have drivers archived or stick with driver support through Windows update.

travelmate2008

@billsey
What you told above totally makes sense, and surprisingly all the information you gave have zero error, but still users who are especially using windows environment hesitates to download any software from any third party site………But thankfully acer has a seperate site, where all the drivers of my device atleast are there but sadly they are not of windows 10.
The link of the site is: https://community.acer.com/en/kb/articles/15378-microsoft-system-center-configuration-manager-sccm

Also thanks for all your guidance and time…..

billsey

Your best source for drivers in cases like this is Windows update. Although realistically drivers for machines of that age aren't being updated by most manufacturers, even when a security vulnerability is found. Too few machines still active to justify the development expense.

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