Acer Predator Helios Neo 16 2023-the computer not detecting the headset's microphone (Razer Blacksha

AimanZuki890

I have been using a Razer Blackshark V2 X for a while, and it has been working fine. Although it has been having the problem of the computer not detecting the headset's microphone at all. I have looked at general and specific instructions on how to fix this but nothing I have done is working. As far as I know, nothing about the headset has changed and its audio (and hopefully) still works fine. I don't know if this is normal for this headset or this problem is exclusive only to me.

A short list of things I have tried: Checking system input, checking the Control Panel sound area, (It says the mic is not plugged in, but the headset and my laptop(Acer Predator Helios Neo 16 2023) only has one cord and it is plugged in and works for audio but no mic) updating and uninstalling the intel microphone array drivers in device manager, (the specific one for the mic does not appear). Could someone help me out pls.

[Edited the thread to add model name and issue detail to the title]

Puraw

https://community.acer.com/en/discussion/718207/not-detecting-mic

Check the 3.5mm plug there are many different types, try an audio-USB adapter, see if that works, when you insert the audio jack in the audio port you should get a Windows popup with a selection, select Headset and open the Realtek Audio Console to repeat the Headset selection in Output (not required for newer RTK versions), you also have to configure the microphone jack, access permissions and testing (see pictures)