EK240Y Monitor with Inbuilt Speakers does not work when connected to laptop or Set up box. Need help

SebastianVP
SebastianVP Member Posts: 1 Newbie
edited 9:44AM in Monitors

Bought new EK240Y monitor with inbuilt speaker.

While connecting to a laptop using HDMI cable, device manager shows, there is a an audio device. But sound is not coming from the monitor.

Connected to a set top box. No sound.
Does this monitor support speaker out

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,486 Pathfinder
    edited 4:54PM

    @SebastianVP

    What is the full monitor model? It can be EK240Y H or EK240Y E.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    There will also be more letters after the H or E or whatever there. Better would be the monitor part number, which is the first ten digits of your serial number. We need to verify yours has speakers. What audio ports are on the back?

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