Acer Predator Helios Neo 16 Discord Problem

Rafrazao
Rafrazao Member Posts: 2 New User

Hi,
I'm experiencing an issue with Discord. After joining a conversation, my headset (Arctis Nova 7P) stops being detected after a few seconds. I noticed this while testing the microphone in the "Voice & Video" settings. My PC and all drivers are fully updated. I’m using the headset with a USB-C dongle, in case that detail is relevant. I’ve also disabled all the audio and microphone enhancements on the headset. Additionally, I came across a post describing a similar problem: Link.

Any help would be greatly appreciated!