A315-Bluetooth headphones newly configured works fine with phone but not with the laptop.

ashman1
ashman1 Member Posts: 2 New User
edited 2:43PM in Aspire Laptops

Just got new headphones, paired and connected to my phone and Aspire A315, work ok with phone but no sound from laptop. No sign of them in sound settings? Tried everything known!!!

[Edited the thread to add model name and issue detail to the title]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,376 Trailblazer

    Hi @ashman1 does it appear paired on the computer?
    What headphones are they?
    What version of Windows do you have?

    Regards.

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  • ashman1
    ashman1 Member Posts: 2 New User

    Yes they are paired and connected . They are JBL 525 headphones , i am running Win 10 ver. 22HZ2 19045.5131

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,439 Pathfinder

    @ashman1

    Try to reinstall the bluetooth driver and the Intel graphics driver.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!