SF114-34 Network Driver Issues, It keeps on encounter an error 10 or 43, bluetooth disappears

Whoopslap
Whoopslap Member Posts: 2 New User
edited December 2024 in Swift and Spin Series

So I have an Acer Notebook model SF114-34. Its got an Intel Core Pentium Silver with 4Gbs of ram (I think, could be 8GBs but I doubt). I'm experiencing a problem with my network driver. Its name is "Intel® AX201 160hz" Network driver. It keeps on encounter an error 10 or 43 making my wifi connection option, as well as my bluetooth disappear entirely from my settings and anywhere they'd be visable. I've tried multiple solutions but none of them are taking.

solutions tried are:

-Disabling the driver and turning it back on again.

-Unistalling the driver and restarting the laptop.

-Downloading the driver support from the Acer website and setting up the driver support.

-Updating the driver.

-Changing the properties in the "Advanced" tab of the driver properties.

-Unistalling the driver, scanning for hardware changes and restarting the laptop.

As well as a few other things that I can't think of off the top of my head. I'm basically at the end of my rope here cuz I just don't know what to do about it. So I wanted to know if theres anything I can do on my own to fix it permanently before inevitably needing to take it in for repair. I say permanently because these solutions above have worked at different points, but it lasts for a couple of hours, sometimes minutes before disappearing again.

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 34,827 Trailblazer

    It sounds as if the card itself has failed or is failing. They aren't very expensive, try just replacing it. There are 11 screws holding the bottom cover on, then you pry it loose to take it off. Disconnect the battery, then you can remove the card and replace it:

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Whoopslap
    Whoopslap Member Posts: 2 New User

    Is there specific kind of driver that I need to buy? what do I search when wanting to buy a driver compatible with this system.

  • billsey
    billsey ACE Posts: 34,827 Trailblazer

    Yes, you will need a replacement AX201 card, from any of a number of manufacturers. Don't try for an AX211 or AX411, since Intel has those card designs locked to a specific chipset version. It's possible that an AX200 would work, but safer to just stick with the AX201 unless someone jumps in to say they replaced the stock card with an AX200 successfully.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.