Acer Swift 3 Screen Frame defect, Glue coming off and sagging after 3 years

Luca_pan

I find it inconceivable that a laptop would be designed this way. (Acer swift 3)

    

        
            
    


The screen frame is sagging and opening.

    

        
            
    



    

        
            
    


You can also see the glue coming off very well!!!

I wonder how it is possible, with today's technologies, that engineers don't know how to 
design a screen that can resist the pressure of opening it. It's not possible. 
The laptop is 3 years old so the warranty has expired, but this is a structural and design
 flaw - Acer should come and take this laptop and apologize for designing it. 

Never again one of their products!

StevenGen

https://community.acer.com/en/discussion/717505/the-laptop-is-destroying-itself

What is the model of your Acer laptop? As those screen problems that you are having can be fixed by tightening the hinge securing screws that secure the LCD screen upper case to the bottom case and also adjusting the hinges screws that govern the hinge lateral movement(s), as your hinge is probably too tight and its causing those problems to the screen/bezel and the LCD upper case.

The screen bezel crack can be fixed by replacing the bezel with a new one which is not expensive and it’s a simple unclick and click process of replacing the bezel. That laptop that you have is not an industrial laptop and these laptops don't last forever, especially if you open and close the lid often and many times a day or treat the product roughly, as something has to give, especially for a 3 years old laptop.

You can buy another laptop from another manufacturer but you will find that the same or even worse will happen, don’t take it out on Acer as a consumer has allot of responsibility of looking after their Acer product properly and not abuse the product, after all it’s a domestic laptop, if you want an industrial hard wearing Acer laptop then have a look at the Acer Enduro Urban N3 range of laptops, which are designed for rugged use and are also waterproof. Good luck and hope this helps you out.

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Luca_pan

This laptop is an ACER SWIFT 3.
1) A defect of this kind has nothing to do with normal wear and tear of the product but is an error 
   in the design/setting of the mechanical PARTS at the factory or on the part of the technical 
   assistance to which THE PRODUCT HAS BEEN SENT TWICE for a warranty intervention in 2022. 
   MAYBE IT'S THEY WHO SET IT LIKE THIS AFTER THE REPAIR (WHICH DIDN'T HAPPEN IN ANY CASE BECAUSE THE 
   PROBLEM WAS NOT NEVER SOLVED...). ONLY as a result of this the mechanics broke the structure of 
   the laptop. Such a problem only arises over time, but the damage was still created by ACER in the 
   factory or in its service workshops.

2 - Since I pay for them, I treat my objects with extreme care and when I take them out of the house 
    I have special bags. I'm almost obsessive because I respect my work and I like to make things last 

3 - I still have a laptop from 2009, one from 2012 and have never had any problems like this. At work 
    no one has ever had problems like this with any of the numerous laptops there and I assure you 
    that THOSE are used not so kindly.

There should be a special warranty for things like this, precisely because the damage did not occur 
with normal use of the product, but due to a bad setting that caused damage over time.

Greetings

billsey

Acer has made a lot of different Swift 3 models over the years. They typically have a couple of different ones each year, what with Intel or AMD chipsets… Not a big factor for your question though. Your issue is that the screws holding the hinges have pulled loose from the case. You have to either replace the case and screw the hinges back in place or use something like a good epoxy to rebuild the hinge mounts. It's fairly common on the "thin and light" notebook designs, since to make them thin enough and light enough they have to give them less physical support for the screws.