My Aspire A514-54 blank screen after windows update. How to fix?

kahare
kahare Member Posts: 5 New User
edited December 12 in Aspire Laptops

After a recent windows update, my Aspire screen is always blank. I can see the screen when connected to another monitor via HDMI. I’ve tried updating the graphics driver, and the BIOS, but neither has solved it. When I uninstall the driver, the screen works with the basic driver, so I know it’s not a hardware issue, but then it immediately updates and stops working.

Aspire A514-54

Core i5-1135G7

Intel Iris Xe Graphics version 32.0.101.6314 (up to date)

[Edited the thread to add model name to the title]

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