PHN16-PredatorSense issue-the RGB lighting stopped changing effects when click Pulsarlighting change

Zeaks
Zeaks Member Posts: 3 New User
edited December 8 in Predator Laptops

I've have a Predator Helios Neo 16 - PHN16-71-788N, got it about 8 months ago. I love the laptop but the predator sense has given me constant issues, it's getting a bit ridiculous. Most of the time it's an easy fix, but last time I had to reinstall windows to get it working properly.

This program is a big deal, the laptop depends on it a lot and IMO it should be more reliable than it is. From what I can see it's only had a couple updates in the past year.

Anyways today, only a couple weeks after reinstalling windows to fix it, the RGB lighting stopped changing effects and whenever I click the Pulsar lighting section it changes to gaming mode. I've reinstalled it, rebooted etc. I haven't installed anything new, I really don't want to reinstall windows again to get it working properly, any suggestions?

[Edited the thread to add model name and issue detail to the title]

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer

    > >I had to reinstall windows to get it working properly> >I haven't installed anything new> >

    (1) Exactly how did you reinstall Windows?

    (2) So does this mean you haven't installed any new drivers, BIOS firmware or apps from the Acer downloads?

    Jack E/NJ