my snid and sn cant be found in database

JIMMYDavis
JIMMYDavis Member Posts: 2 New User

put it in several times

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,595 Trailblazer

    Hi,

    Follow the instructions in this link to find the SNID, download and install "Serial number detection Tool".

    https://community.acer.com/en/kb/articles/57-locating-your-acer-snid-or-serial-number

  • Darkwin26
    Darkwin26 Member Posts: 1 New User
    edited December 9

    ORIGINAL:

    Idem, le numéro n'est pas reconnu, la reponse est a coté de la question……

    TRANSLATE:

    Same, the number is not recognized, the answer is next to the question…..
    

    [The message was translated using Google translation]

  • JIMMYDavis
    JIMMYDavis Member Posts: 2 New User

    yea did that and also took picture of sticker on side of case which has same numbers but still says cant be found in database