Aspire 3 15(A315-510P) keyboard problem, few letters dont work properly

hamid_mehmood
hamid_mehmood Member Posts: 1 New User
edited December 2024 in Aspire Laptops

My Acer Aspire 3 15(A315-510P) keyboard is creating a problem in such a way that some specific keys, e.g., H, E, B, N, 8, etc., do not work properly. I have to press these keys rapidly and repeatedly, then the system responds to my command and the keyboard types those letters in any typing space

Is it a common issue with acer laptops and also suggest the solution.

(My laptop is under warranty till June 2025 and I'm from Pakistan)

Thanks in advance.

[Edited the thread to add issue detail]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,715 Pathfinder

    @hamid_mehmood

    You can bring it to the local Acer center or to the shop that you bought the laptop from to check the keyboard issue. They will replace for free of charge.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Axxo
    Axxo Member, Ally Posts: 1,131

    Clean the keyboard. Dirt stuck under the keys can keep them from working correctly. Cut off the power supply completely: unplug your laptop, remove its battery, and reinsert it. Overheating can cause keyboard issues as the battery is directly beneath the keys. Turn on your laptop. If it starts successfully and your keyboard works, the issue might be with one of your external devices.