Acer Swift Go 14 (SFG14-71-58UB) HDR Certification is not found and shows incorrect brightness value

Hemanthegde
Hemanthegde Member Posts: 1 Newbie
edited 6:33PM in Swift and Spin Series

Hello, I have an Acer Swift Go 14 (SFG14-71-58UB) laptop, which is, for the most part, is fine. Except the HDR - in the Advanced Display Settings, it says that the HDR Certification is not found and shows incorrect brightness values. Isn't this laptop DisplayHDR True Black 500 certified? Shouldn't it show that? Should I raise an issue for this?

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 34,367 Trailblazer

    That looks like a model made for India and we don't have access to full specs for those. In looking at one of the sites with them offered for sale I don't see any mention of HDR support. In looking at the SG for the USA models, I also see no reference to HDR. Are you sure it's supposed to support that?

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