Acer Nitro V15 (ANV15-41)-Microphone doesn't work

Eduard21
Eduard21 Member Posts: 5

Tinkerer

edited November 2024 in Nitro Gaming

Hello!

I have an Acer Nitro V15 (ANV15-41) and I installed all drivers, but microphone (incorporated) still doesn't work. Can anyone help me with that? That vertical bar from "Speakers" and "Stereo Mix" is moving only when a sound it's played from laptop…

Thank you!

[Edited the topic title to include model number]

Best Answer

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,519 Pathfinder
    Answer ✓

    @Eduard21

    This model only has the driver for Windows 11. Installing Windows 10 might cause some functionality not to work.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!

Answers

  • Eduard21
    Eduard21 Member Posts: 5

    Tinkerer

    I forgot to post an image from device manager.

  • yordanvassilev
    yordanvassilev Member Posts: 2 New User

    I have exactly the same issue.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,519 Pathfinder

    @Eduard21

    Try to reinstall the Audio driver. There microphone named Microphone Array should be available.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Eduard21
    Eduard21 Member Posts: 5

    Tinkerer

    Hello, @AnhEZ28 !

    Thank you for your suggestion, but I did this step twice and same problem…

    I hope you have another suggestion.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,519 Pathfinder

    @Eduard21

    Does the laptop's webcam work? Do you still have the warranty for this laptop?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • yordanvassilev
    yordanvassilev Member Posts: 2 New User

    @AnhEZ28 since I have the same issue, it is not a warranty problem. My laptop is a month old. But i'm with windows 10, is it possible this to be a problem ?

  • Axxo
    Axxo Member, Ally Posts: 951

    Hold down Windows + R keys, type in mmsys.cpl and hit enter. Then go to the Recording tab. Do you see the Microphone? If so, please make sure it is not disable (you can right click to enable it). Also make sure it is set as default device. Then double click on the microphone, go to Levels tab, make sure it is not muted.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,519 Pathfinder

    @yordanvassilev

    You will need to test the webcam if it works or not. The microphone is on the webcam board.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Eduard21
    Eduard21 Member Posts: 5

    Tinkerer

    edited December 2024

    Hello @AnhEZ28 and @Axxo!

    The webcam works fine from the beginning, but the mic no… If I connect a headset the microphone appear on the sound tab. If I disconnect the headset, microphone appear as unplugged. It is possible that the laptop not have a mic incorporated?

    Thank you!

    P.S. I have win 10, and drivers from ACER site appear for win 11. Can be this also a problem?

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,519 Pathfinder
    Answer ✓

    @Eduard21

    This model only has the driver for Windows 11. Installing Windows 10 might cause some functionality not to work.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Eduard21
    Eduard21 Member Posts: 5

    Tinkerer

    @AnhEZ28 I made an update to the windows, from 10 to 11 and now the mic works good.

    Thank you all for support!