Nitro AN515-58 & the product support download applications page won't fix "Nitrosense"

mobes8701
mobes8701 Member Posts: 1 Newbie
edited 1:55PM in Nitro Gaming

Hi Support,

I've downloaded the applications "Nitro sense" from your support webpage found here,

Product Support - AN515-58 | Acer United States

But my "NitorSense" still isn't working

[Edited the topic title to include the topic issue.]

Answers

  • Joe_Kingsley
    Joe_Kingsley Ally Posts: 132
    edited 2:10PM

    Hi @mobes8701

    NitroSense isn't working on your Acer laptop, you can try these steps:

    • Restart your computer: A simple restart can fix software glitches. 
    • Check for updates: Make sure your operating system and NitroSense are up to date. 
    • Reinstall NitroSense: Uninstall and reinstall NitroSense to fix corrupted files or settings. You can download the latest version from the official Acer support website. 
    • Run as administrator: Right-click on the NitroSense shortcut and select "Run as Administrator". 
    • Check your antivirus: Your antivirus or security software might be blocking NitroSense. You can try removing the antivirus, opening NitroSense, and then reinstalling the antivirus. 
    • Check for a shortcut key: Some Acer laptops have a dedicated shortcut key to launch NitroSense. You can check your laptop's manual for more information. 
    • Restore your system: A system restore can sometimes fix the issue. 
    • Reinstall the original NitroSense: If you have a new laptop, you can try reinstalling the original NitroSense that Acer installed. 

    Ref:

    https://www.acer.com/us-en/support/product-support/AN515-58/NH.QLZAA.002/downloads?sn=NHQLZAA0023490A1DD3400